Shipping policy

This policy outlines the shipping procedures for Crankinhaus Records. By placing an order with us, you agree to these terms.

1. Order Processing Time:

We aim to process and ship all orders within 2 business days of receiving payment.
Orders placed after 12.00pm on Fridays or on public holidays will be processed the next business day.
You will receive a shipping confirmation email with tracking information once your order has shipped.

2. Shipping Methods and Delivery Times:

Standard Shipping: Estimated delivery within 2-6 business days. Delivery times can vary based on the origin and destination of the parcel and whether it's within the same state or interstate
Express Shipping: Estimated delivery within 1-3 business days. Delivery times can vary based on the origin and destination of the parcel and whether it's within the same state or interstate
We may use the following carriers: [Australia Post, USPS, FedEx, DHL.
Shipping times are estimates and may vary depending on your location and external factors.

3. Shipping Costs:

Shipping costs are calculated at checkout based on your chosen shipping method and delivery address.
Please note that you may be responsible for import duties and taxes on international orders.

4. Shipping Restrictions:

We ship to Australia, Canada, European Union, Hong Kong SAR, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, United Arab Emirates, United Kingdom, United States.
We reserve the right to refuse shipment to certain locations or individuals.

5. International Shipping:

Customs and import duties are the responsibility of the customer.
We are not responsible for delays caused by customs or other international shipping factors.

6. Lost or Damaged Items:

If your order is lost or damaged in transit, please contact us immediately at crankinhaus@gmail.com
We will work with you to resolve the issue, which may include a replacement or refund.

7. Returns and Refunds:

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